Book your free reputation management call.
30 minutes. We audit your Google reviews, your response strategy, and the rest of your online reputation, then map a plan to protect and grow it.
What we will cover
- Current state. Where you stand on reviews, star rating, and response rate against top local competitors.
- Red flags. Negative-review patterns, policy violations you could flag, off-brand responses that are hurting trust.
- The automation fix. How to set up a review-request system that sends at the right moment, to the right customer, with the right language.
- The response playbook. Templates for positive, neutral, and negative reviews that reinforce your brand without sounding corporate.
- Next 90 days. A specific plan to increase volume, improve sentiment, and outrank competitors on review signals.
Why reviews matter (short version)
Google Maps ranking is heavily weighted toward review velocity (how many you get, how often) and review quality. A business with 40 recent, well-responded reviews almost always outranks a competitor with 300 old, unanswered ones. Reviews are also the first thing your customers read before they call. Get this part wrong and every other marketing dollar works harder than it should have to.
Who this is for
Local service businesses (roofers, attorneys, real estate, self-storage, home services, professional services) that are already getting reviews but do not have a system, or getting almost none despite doing great work. If you have more than five unanswered negative reviews, this call should happen this week, not next month.
Prefer to just book a full strategy call?
The reputation call is a subset of what we do. If you want the whole picture, pick the 30-minute strategy call instead.
Book a Strategy Call