IT Services · Data Recovery

Hard Drive and SSD Data Recovery for the Capital Region

Software-side recovery from failed drives, corrupted file systems, accidental deletions, and formatted drives. Free evaluation before we charge anything.

HomeIT Services › Hard Drive and SSD Data Recovery

What this service is

Data loss happens in four common ways: the drive stopped mounting, the file system got corrupted, someone deleted the wrong folder, or someone formatted the wrong drive. In each of those cases, the data usually still exists on the drive. The question is whether the right software tools, run in the right order, can recover it before overwrites make it unrecoverable.

We run software-side recovery across Windows NTFS and ReFS, macOS APFS and HFS+, Linux ext4, and external drive formats. Free evaluation up front, so you know what is recoverable before you spend anything.

Who this is for

Capital Region residents, work-from-home professionals, small businesses, and anyone who just lost data they cannot replace. We handle family photos, financial records, legal documents, business databases, and anything in between.

What you get

  • Free evaluation. We image or scan the drive in read-only mode to assess what is recoverable before we quote the recovery itself.
  • Read-only imaging. If the drive is degraded, we work off a bit-for-bit image so we never make a bad situation worse.
  • File system repair. Journal replay, MFT reconstruction on NTFS, catalog rebuild on APFS and HFS+.
  • Deleted file recovery. Accidentally emptied Recycle Bin, deleted folders, or overwritten desktop items recovered where data has not been overwritten.
  • Format recovery. Quick formats are often recoverable. Full reformat recovery is possible with significantly lower success rates.
  • Corrupted file system recovery. Partition table damage, boot sector issues, and corrupted directory structures rebuilt where feasible.
  • External drive and USB support. Software-side recovery for external HDDs, SSDs, USB flash drives, and SD cards.
  • Honest assessment. If the drive has physical damage we cannot address remotely (clicking, burned electronics, head crashes), we will tell you immediately and point you to appropriate next steps.
  • Delivery. Recovered data transferred securely. Deliverable is whatever medium makes sense (external drive, cloud transfer, encrypted USB).

How we deliver

  1. Triage call. Describe what happened and when. Critical: if the drive is still spinning but misbehaving, what you do in the next hour affects recovery odds.
  2. Remote evaluation. We connect to the system or guide you to image the drive. Free evaluation delivered within 24 to 48 hours.
  3. Recovery quote. Based on what the evaluation shows, we quote the recovery. You approve before any billable work starts.
  4. Recovery pass. Using professional-grade tools, we extract recoverable files to a separate clean target.
  5. Verification and delivery. We verify file integrity, organize the recovered data, and deliver via your preferred method.

What makes this different

We refuse to charge for recovery we cannot deliver. Free evaluation means free evaluation. If your data is unrecoverable through software-side methods, we tell you. If it requires cleanroom physical recovery, we point you to specialists and do not charge for the referral. Nobody wins if you pay us and walk away empty-handed.

Related services

Just lost data? Act fast.

Stop using the drive. Call us immediately. Every action taken on a drive after data loss reduces recovery odds.

Book a Recovery Evaluation
Or call directly: (518) 363-6324